At LionParts, we take great care to ensure your order arrives in excellent condition.


If your package arrives damaged, please call or text our Customer Service team at 888-927-3076, or email us at Help@lionparts.com as soon as possible.


To help us resolve the issue quickly, please include the following in your message:


Photos of the damaged box and contents


A photo clearly showing the shipping label on the box


A list or photo of any missing items, if applicable


Important: Do not discard the shipping carton or packaging materials until you’ve spoken with our team. They may be needed for a claim or return process.